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In case of operator cancellation due to weather or other unforeseen circumstances, you may choose to reschedule, receive a 100% refund or receive a gift certificate for future use. Cancellation due to weather is rare.
If for any reason you need to cancel 7 days prior to your departure you may choose to reschedule, receive a 100% refund, or receive a gift certificate for future use. Contact us by phone to cancel or inquire about a cancellation. Cancellations made less than 7 days, no-shows and those that arrive after departure times will be charged the full price.
If Trip Protection is purchased, customers will receive a 100% refund minus the Trip Protection fee, when calling by phone to cancel with less than 7 days prior to departure and at least 8 hours prior to the departure time.
